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Telstra “lack of terrestrial service’ highlighted again!

When you have a borderline monopoly for so long, change is needed. Having traveled from Sydney to Perth in a car this year, the idea that literally from Ceduna in SA to Norsmen in WA you have no mobile signal is unacceptable in 2020 – How to telco’s get a licence to operate?

The simple licence would say, supply a signal on all roads around Australia to maintain your licence. Like too many monopolies, you cherry pick the bigger markets with little or no care for the geography of Australia.

How can the major road between East and West when so many cars, trucks, buses travel daily across here not be in range? Not good enough Telstra, Optus, iiNet, Beyond and the other 100 players in the market.

(editor) Thousands of Telstra customers have been refunded after “unacceptable” charges over a 12-year period.

Telstra warned (again) after 10,000 customers were overcharged for ‘interim services’

ACMA chair Nerida O’Loughlin said it was in “clear breach” of regulations designed to protect consumers and that telcos couldn’t get away with a breach by blaming it on their computers.

“If telcos are relying on IT systems to meet their regulatory obligations then they must have appropriate testing and assurance processes in place to ensure compliance,” she said.

“For Telstra to allow an issue like this to go unnoticed for such a long time and impact so many customers, is simply unacceptable.”

Dash Editor

Self-confessed confused news junkie, with lifelong additions to coffee, great conversations, perfection in all its forms, cold wine, hot music and puppy dogs.

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